
Insights
Exploring the world of multilingual chatbots with generative AI
Recently, DiUS encountered a flurry of questions about multilingual chatbots from two clients in different industries. A healthcare provider needed to communicate with diverse, non-English speaking patients, while a travel company sought to enhance experiences for non-English speaking visitors. Both scenarios highlighted a common need: breaking down language barriers to improve user experience. Multilingual chatbots powered by generative AI offer a promising solution for seamless global communication.