CASE STUDIES

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Technology Transformation Case Studies

IoT Series – Using AWS IoT Core On Embedded Linux

We’ve used AWS IoT Core so many times on an embedded Linux device, we created an open source service to reduce implementation effort . Dubbed chariotd and written in NodeJS, its a very useful and a lean implementation that provides access to key AWS IoT Core features – Device Shadow handling, MQTT message publishing and Fleet Provisioning.

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IoT Series – Embedded Linux Fundamentals

We often get brought on board to help productise ‘IoT’ (that’s Internet of Things, if you have somehow managed to escape the acronym) devices, and depending on the domain it’s often a Linux based device. Something we commonly see is that developers who are entering the embedded Linux space from the server or desktop direction are carrying over patterns from there out of habit.

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Let’s have a GameDay!

A few weeks ago, I was given the opportunity to participate in a GameDay on a client engagement. As this would be my first Gameday, I was super excited, however I had little idea about what to expect, or how I should prepare for it. In this blog post, I’ll share my own personal experience from participating in a GameDay, with a focus on the more technical side of things.

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Meet the global startups transforming the FinTech industry

The FinTech sector has grown tremendously over the past five years, and is also extremely fast moving with new themes emerging. With payments and neo banks now well established, the major themes in this year’s program were health and wellbeing, RegTech, InsurTech, back office, claims and risk, data management and corporate social responsibility.

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Lunch & Learn Q&A: How computer vision can augment how we work and design new customer experiences

Earlier this week we heard from Nigel Hooke—AI/Machine Learning Lead and Shahin Namin—Machine Learning Engineer at DiUS on their experience building commercial software applications powered by computer vision. Following their talk, the team took some really great questions from the audience. So, we thought we’d capture them here for anyone who either missed their talk, or wanted to refer back to them.

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The future of CX in 2020, and beyond

This change in consumer behaviour provides a new opportunity for many businesses to re-imagine the customer experience (CX). So, how can businesses better prepare for the post-COVID and modern-day customer? We spoke with DiUS experts—Kirsty Miller, Sadia Mir, Tom Wall and DiUS Director and Co-Founder, Joe Losinno—on the future of CX in 2020, and beyond.

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Acting fast – how will we bring focus and urgency to our most pressing global challenges?

As 2020 unfurls, we are being reminded again and again of the complex and interconnected nature of our world. Of course, COVID-19 was just around the corner. And on top of the environmental disaster and the health crisis, societal tensions have come to the fore through the Black Lives Matter movement. The commentators are quick to rightfully remind us that none of these events are isolated, but rather are symptomatic of what our world has become. A world we have created.

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Amazon Connect: Scaling Development and Testing – Part 1

If you work in the call centre space, you’ve probably heard of Amazon’s cloud contact centre offering Amazon Connect. And if you’re based in Australia you might also have heard that Amazon made Connect available here in early 2017. A diverse range of companies including NAB, Square and Subway (to name a few) have already started migrating parts of their call centre operations to Amazon Connect.

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Delivering value on Kubernetes

Being configuration driven, open source and very pluggable, kubernetes remains one of the most loved and sought after platforms in the community. I’d like to share some of our own learnings and insights from being in the trenches, delivering value on kubernetes.

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Kubernetes, it’s everywhere!

While everybody seems to be talking about Kubernetes, they have different reasons for doing so. In this blog I’ll look at the various reasons we have come across for businesses wanting to use Kubernetes, and if and when it makes sense.

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