Learn from our recent project with a leading financial services institution, where AI-generated stock summaries and personalised portfolio insights empowered investors.
Hear from our experience design expert Anthony Vermeulen to learn how building real-world solutions with generative AI is a journey of discovery and adaptation. While there’s plenty of information on using generative AI tools, there’s less on designing for generative AI experiences. After wrapping up a project focused on increasing internal productivity through generative AI proof of concepts, Anthony shares key learnings and guidance for designers venturing into this innovative space.
The concept of customer experience is not new. However, we’ve seen a renewed focus with many businesses forced to change the way they deliver products/services and meet the expectations of their customers. Organisations who have spent time evolving their customer experience…