Action plan for creating shared value

Acting fast – how will we bring focus and urgency to our most pressing global challenges?

As 2020 unfurls, we are being reminded again and again of the complex and interconnected nature of our world. Of course, COVID-19 was just around the corner. And on top of the environmental disaster and the health crisis, societal tensions have come to the fore through the Black Lives Matter movement. The commentators are quick to rightfully remind us that none of these events are isolated, but rather are symptomatic of what our world has become. A world we have created.

Supporting call center efficiency

Amazon Connect: Scaling Development and Testing – Part 1

If you work in the call centre space, you’ve probably heard of Amazon’s cloud contact centre offering Amazon Connect. And if you’re based in Australia you might also have heard that Amazon made Connect available here in early 2017. A diverse range of companies including NAB, Square and Subway (to name a few) have already started migrating parts of their call centre operations to Amazon Connect.

Want to know more about how DiUS can help you?

Offices

Melbourne

Level 3, 31 Queen St
Melbourne, Victoria, 3000
Phone: 03 9008 5400

Sydney
Level 2, 50 York St
Sydney, NSW, 2000
Phone: 02 8014 6640

DiUS wishes to acknowledge the Traditional Custodians of the lands on which we work and gather at both our Melbourne and Sydney offices. We pay respect to Elders past, present and emerging and celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to the lands and waters of Australia.

Relay Newsletter

Sign up to receive the latest news, insights and case studies from DiUS straight into your inbox.

Subscribe

* indicates required

© 2021 DiUS®. All rights reserved.

Privacy  |  Terms