If you work in the call centre space, you’ve probably heard of Amazon’s cloud contact centre offering Amazon Connect. And if you’re based in Australia you might also have heard that Amazon made Connect available here in early 2017. A diverse range of companies including NAB, Square and Subway (to name a few) have already started migrating parts of their call centre operations to Amazon Connect.
While everybody seems to be talking about Kubernetes, they have different reasons for doing so. In this blog I’ll look at the various reasons we have come across for businesses wanting to use Kubernetes, and if and when it makes sense.
It can be quite a task to keep up to date with the number of new products and services Amazon Web Services (AWS) releases. So, if Amazon Connect flew under your radar back in 2017, we’ve got you covered.
Recently I was asked to take part in a Developer Day talk on Serverless Application Model and modern application development. Given we only had a short amount of time to touch on this topic, I wanted to do a deeper dive on how you could use this tooling, specifically around building Custom Resources for CloudFormation.
Re:invent 2019 was an evolution, no revolution. ML and IoT offerings still improving at pace. Continued move towards Containers and Serverless over managing servers.
DiUS, AWS Advanced Consulting Partner, will be speaking at AWS Summit Sydney 2019 about how we’ve been using artificial intelligence to gain deep insights from geological imagery to reduce costs and increase efficiency during drilling.
We have now entered the era of the serverless function and we no longer have to worry about where or how our code runs. Someone else will do the worrying for us (for a nominal price) and we only have to concern ourselves with getting our functions to fulfill their destinies and become all they can be.
According to IDC Corporate, it’s expected that revenue from IoT will be in the range of 7.1 trillion by 2020. But more significantly it is no longer an industry exclusive to big engineering and manufacturing businesses allowing for smaller players such as DiUS to assist companies in creating IoT solutions.
How we use Amazon Web Services technology – Sumerian, Lex and Polly – to improve the ability of customers to navigate a shopping centre and make their offline shopping experience more enjoyable.
What is the serverless sweet spot? And what are the latest architecture trends around serverless? Maybe we should start with what the sweet spot is not…